Connect Zoom to The Academix

Schedule Zoom meetings for your live classes without leaving The Academix. When an institute connects its Zoom account, teachers can create, reschedule and cancel Zoom meetings from the class timetable. Student attendance and cloud recordings flow back into the class automatically.

Before you start

An administrator login for your institute’s Academix panel.
A Zoom account. Scheduling, joining and attendance work on any Zoom plan.
Recording capture needs a paid Zoom plan (Pro or higher) with cloud recording turned on. Zoom’s free plan records only to the host’s computer, so there is nothing to capture. The settings page warns you if your connected account is on the free plan.

Add the app

From the Zoom App Marketplace

Open The Academix listing in the Zoom App Marketplace and click Add.
Review the permissions and click Allow.
You return to your Academix panel. Sign in as an administrator if asked.
Confirm that you want to connect this Zoom account to your institute.
The Zoom Configuration page shows Zoom account connected and the Zoom email address.

From inside The Academix

Sign in to your panel as an administrator.
Go to Panel Configuration > Zoom Configuration and click Connect Zoom.
Sign in to Zoom if asked, review the permissions and click Allow.
You return to the Zoom Configuration page, which shows Zoom account connected.

One Zoom account is connected per institute. Meetings are created on that account, so it is the host of every Zoom live class.

Use the integration

Schedule a Zoom live class

Open Classes, choose a class, then open Live Class and click Add Live Class.
Choose Zoom Meeting as the platform, set the date and time, and save.
A Zoom meeting is created on the connected account. The join link appears on the live class.

Reschedule or cancel

Edit the live class time: the Zoom meeting moves to the new time.
Delete the live class: the Zoom meeting is deleted from the connected account.

Join

Teachers start the meeting as host from Zoom as usual.
Students open Live Classes in the student portal or app and click Join Class. Zoom opens with the student’s name filled in.

Automatic attendance

Found under Zoom Configuration, in the attendance switch.

When on, students who stay in the meeting for at least 5 minutes in total are marked present.
Attendance a teacher has marked by hand is never overwritten.
Turn it off to keep marking attendance manually.

Recording and transcript capture

Found under Zoom Configuration, in the recording and transcript switches.

When on, a cloud recording made in the meeting is imported into the class’s Recordings tab after the class ends. A teacher approves it before students can watch.
The transcript or in-meeting chat can be captured the same way.
Optional: secure streaming converts imported recordings for protected playback.

Remove the app

From Zoom

Sign in to the Zoom App Marketplace.
Go to Manage > Added Apps, find The Academix and click Remove.

From The Academix

Go to Panel Configuration > Zoom Configuration and click Disconnect.
To remove the app from your Zoom account as well, follow the Zoom steps above.

What happens after removal

We delete the stored Zoom authorization, the Zoom user ID and the Zoom email for your institute. No further calls are made to your Zoom account.
Meetings already scheduled stay in your Zoom account and their join links keep working. The Academix can no longer reschedule or cancel them, and new recordings are not imported.
Attendance already recorded and recordings already imported stay in your classes as part of your institute’s records. To have them deleted, email support@theacademix.com.
Reconnecting at any time starts a new authorization.

Troubleshooting

Common Zoom integration problems and what to do
Problem	What to do
“Zoom did not accept this authorization”	Click Connect Zoom again and finish the Zoom sign-in within a few minutes.
“This institute hasn’t connected Zoom” when adding a live class	Click Go to Zoom Settings, then Connect Zoom.
Recordings never appear	Check the connected account has a paid plan with cloud recording, that the class was recorded to the cloud (not to the computer), and that recording capture is switched on. Zoom can take a while to process long recordings.
Attendance is not marked	Check automatic attendance is switched on and that students joined through Join Class.
“Zoom needs to be reconnected”	The Zoom authorization was removed or expired. Click Go to Zoom Settings, then Reconnect.
Attendance stays unmarked for a student	Only students who stayed at least 5 minutes in total are marked. Mark others by hand.

Permissions we request

Zoom permissions requested and why
Permission	Why
View your user information	Show which Zoom account is connected and detect a free plan.
Create, update and delete meetings	Create the meeting for a live class, move it when rescheduled, delete it when the class is deleted.
View recording files	Import the recording and transcript of a class meeting when capture is on.
Meeting participant and recording events	Mark attendance and know when a recording is ready.

Support

Email support@theacademix.com. Support hours: Monday to Friday 9 AM to 6 PM IST, Saturday 10 AM to 4 PM IST. First response within 24 business hours.

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