IT & software management
We look after your institute's software, so your staff can teach
Our team sets up and administers The Academix for your institute, trains your staff, helps with your website and storefront, and deals with your other software vendors for you.
Every package is quote-only: tell us what you need and we send a quote that states the scope, the timeline and the price.
What we look after
The Academix, set up and administered
Branches, courses, classrooms and batches set up for you, and updated as new batches start.
Staff accounts and roles
We create staff roles with the right see, add, edit and delete rights per module, add people when they join and change their access when their job changes.
Onboarding and training
Your staff and teachers learn the parts of The Academix they use: scheduling live classes, uploading lectures, building tests and reading results.
Teachers ready for live classes
We help each teacher connect their Google account once, so Meet links are created on their Calendar when they schedule a class.
Website and storefront help
Changes to your website builder site, course storefront and theacademix.com address, handled by the same people who know your setup.
One contact for your other software
When something involves another tool your institute uses, we take it up with that vendor for you instead of leaving your staff to chase it.
How it works
- 1
We learn how your institute runs
Your branches, batches, staff and the software and tools you already use.
- 2
We agree the scope
Your quote lists what we look after, what stays with your team and how you reach us.
- 3
We set things up and train your team
The Academix configured for your institute, staff accounts created and everyone shown how to use it.
- 4
We look after it
Your contact sends us changes and problems; we make the changes in The Academix and deal with other vendors.
Scope
We set up and look after The Academix for your institute, train your staff, help with your website and storefront, and deal with your other software vendors for you.
What we do
- Set up The Academix for your institute: branches, courses, classrooms and batches
- Create staff accounts and roles, and change permissions when people join or their role changes
- Onboard and train your staff and teachers, and train new staff when they join
- Help each teacher connect their Google account for live classes on Google Meet
- Help with your website, course storefront and your theacademix.com address
- Take up questions and problems with the vendors of the other software and tools you use
What you supply
- One person at your institute who approves changes
- Your staff list, with the role each person should have
- Vendor contacts for the other software and tools you want us to deal with
Not included
- Buying, repairing or setting up hardware, and office networks or Wi-Fi
- Licences or subscriptions for other software, which stay in your name
- Building integrations between The Academix and other software
- Fixing faults in another vendor's product; we raise them with the vendor
- Connecting a domain you already own (not available today)
Common questions
Do you fix computers or office networks?
No. This package covers software: The Academix and the vendors of the other tools you use. Buying, repairing or setting up hardware and networks is not included.
Do we keep control of our accounts?
Yes. Licences and subscriptions for other software stay in your institute's name, and your owner account in The Academix stays with you.
Can you connect The Academix to our other software?
We do not build integrations. We can tell you what The Academix connects to today and raise questions with your other vendors on your behalf.
How quickly do you respond?
Your quote states how you reach us and the response times we agree to for your institute.
See how roles and permissions work in The Academix, or all our services.
Hand your software over to us
Tell us how your institute runs today and we will send a quote for IT & software management.